1. Flat Shipping
All orders are flat rate + Tax Automatically based on customer location
Within the US: $4.99
International: $12.99
2. Delivery Time
Total Delivery Time = Production Time + Shipping Time
Production Time: 3–5 business days (may vary depending on product complexity).
Shipping Time:
Domestic (US): 5–7 business days
International: 10–15 business days
3. Possible Delays
While we strive to deliver on time, delays may occur due to:
Incomplete recipient address (e.g. missing apartment number, building, zip code)
Severe weather (storm, flood, snow, etc.)
Customs in the destination country
If your order is delayed, please contact us at [email protected]. We will respond and assist within 1–3 business days.
4. Tracking your order
Once your order is shipped, you will receive a tracking number via email.
Visit the carrier’s website with the code to check the delivery status.
5. Contact Shipping Support
If you have any questions or need assistance, please contact:
Email :[email protected]
Address: 1311 Vine St, Cincinnati, OH 45202 United States
Mon –Fri: 9AM-5PM EST