Cancellation & Modification Policy
How do I change or cancel my order?
Cancellations:
- Accepted within 2 hours of placing your order.
- To request a cancellation, please email our Customer Support team immediately.
Modifications:
- If you need to change any information regarding your order, please contact our Customer Support team at [email protected] 12 hours of placing your order.
- After this 12-hour window, we are unable to accommodate any modification requests.
To request a cancellation or modification, please email us at [email address removed] or use the contact form on our website and include the following information (required):
- Order Number:
- The specific adjustment you would like to make OR the reason for cancellation:
- Full Delivery Address:
Our team will review your request and send you a confirmation once the changes or cancellation have been processed.
Sincerely,
Improvements Made:
- Clearer Headings: Used more direct and descriptive headings.
- Conciseness: Streamlined some of the wording for better readability.
- Emphasis: Used bold text to highlight key timeframes and required information.
- Direct Call to Action: Clearly states what the customer needs to do.
- Professional Tone: Maintained a polite and professional closing.
- Consistency: Used the same email address throughout for clarity.
This revised version is easier to read, understand, and follow for your customers.