Cancellation & Modification Policy

How do I change or cancel my order?

Cancellations:

  • Accepted within 2 hours of placing your order.
  • To request a cancellation, please email our Customer Support team immediately.

Modifications:

  • If you need to change any information regarding your order, please contact our Customer Support team at [email protected] 12 hours of placing your order.
  • After this 12-hour window, we are unable to accommodate any modification requests.

To request a cancellation or modification, please email us at [email address removed] or use the contact form on our website and include the following information (required):

  • Order Number:
  • The specific adjustment you would like to make OR the reason for cancellation:
  • Full Delivery Address:

Our team will review your request and send you a confirmation once the changes or cancellation have been processed.

Sincerely,

Improvements Made:

  • Clearer Headings: Used more direct and descriptive headings.
  • Conciseness: Streamlined some of the wording for better readability.
  • Emphasis: Used bold text to highlight key timeframes and required information.
  • Direct Call to Action: Clearly states what the customer needs to do.
  • Professional Tone: Maintained a polite and professional closing.
  • Consistency: Used the same email address throughout for clarity.

This revised version is easier to read, understand, and follow for your customers.